Award-Winning Hotel Management Solution – HotelX

IFCA MSC Bhd rolled out its flagship mobile internet hotel management solution, HotelX to transform hotel businesses, just as the industry players are responding to the multitude of challenges encountered by operators around the world.

The fully cloud-based HotelX is set to revitalise the hotel businesses by harnessing the latest technology to increase room occupancy, enhance guest experience and lower operating cost. As the Award-winning solution delivers convenience through digitalising the processes from reservation to check-out, guests may even opt to turn their smartphone into a digital room key. 

Among the unique features of HotelX is the Guest App, which allows guests to conduct self check-in, thus eliminating the queue at the front desk. Accessible via mobile devices on-the-go, the Guest App also comes with a customisable hotel directory listing facilities and services, to ensure guests the ultimate satisfaction.

Designed to optimise room sales, the dynamic pricing capability of HotelX includes automation of pricing models. Alongside streamlining the operation seamlessly, it also generates business insights instantly and delivers the operational data insights for hoteliers to fine-tune their management within a single platform.

Besides leveraging on hoteliers’ existing database to boost occupancy, HotelX also comes with the Corporate / Government / Travel Agent platforms, allowing the hoteliers to create authorised accounts for their corporate / government agency / TA client. These clients may therefore log in and manage their reservations without sending email or making phone calls, reducing the hotel’s workload in handling bulk bookings.

With the great success of this platform, IFCA was awarded the Mobile – Hospitality & Leisure trophy at the prestigious Malaysia Technology Excellence Awards, presented by the Singapore Business Review.

Now in its third year, the awards event recognises trailblazing organisations that dare to take risks and grab the reins in initiating technological projects, developing digital services and reinventing strategies. The nominees were selected according to exceptionality and innovation, success, and impact as well as dynamism.

Armed with 30 years of proven track record as a business solution provider, IFCA has collaborated with more than 180 hotels regionwide to understand their distinct challenges and spearheaded digitalisation in the hospitality world.

Thanks to its remarkable success, HotelX has now emerged at the forefront of digitalisation, facilitating the hospitality industry to do more with less. Hurry, contact us for a demo today to further elevate your hotel operation.