Hospitality

1-Minute Check-In. Zero Queue at Front Desk! Vacation is the time to

The post pandemic is driving changes to customer behavior and expectation The surging COVID-19 had a significant impact on consumer behavior.

How AI is revolutionising the hospitality industry? Artificial intelligence (AI) is becoming increasingly significant in the hotel industry since it can

The pandemic Covid-19 has caused unexpected levels of anxiety and economic instability all around the world, persuading hoteliers to reconsider

What Defines Customer Loyalty? Customer loyalty refers to a continuing relationship between a brand and its customer, shown by a customer’s

The development of technology in the hotel business has escalated competition, and hotels that wish to differentiate themselves from their

Did you know that at least 86% of shoppers regularly channel-hop across two platforms? Yes, they don’t just hop from

PICTURE BY SHUTTERSTOCK Prolonged lockdowns and travel restrictions have undoubtedly impacted the global economy on an unprecedented scale – with the

PICTURE BY UNSPLASH/PROXYCLICK As we start to recover from the global pandemic, hoteliers are reimagining the guest experience as they gear

PICTURE BY UNSPLASH/WILLIAM IVEN Tourism and social media marketing make the perfect pair in the digital world. Here are some of the

The year 2020 has been an unprecedented for all businesses. No doubt it has impacted all industries. But by far, it

Every industry has its own way of managing unforeseen circumstances and the same applies to the hospitality industry. We see a

The hotel industry is among the industries most affected by the Covid-19 pandemic worldwide, with the travel and tourism industries

Are you a budget hotel owner? Do you get most of your reservations through third party booking engines like Agoda, Booking.com

Return Guests are The Lifeblood of Your Hotel It is believed that to keep your existing guests coming back is one

Hotels’ No.1 Struggle is to Increase Cost Efficiency With increasing competition in the hotel industry, hoteliers are trying to find ways

Chase the trend and attract the young generation customers Online direct booking the air tickets or even the hotel rooms have

As we know, almost all of the hotel operates 24/7 throughout the year. So the hotelier will need many labors

Digital Transformation is coming all the way Nowadays, there is a tremendous digital transformation in the hospitality industry. Lots of hotels