Is your company ready for E-invoicing?

HotelX Logo

Hotel Management System

With HotelX’s award winning, cloud-based hotel management software, you’ll streamline your operations reducing costs by up to 40%.

Delight your guests with an easy-to-use app that lets you provide all guest services digitally.

Manage your property from any device

Take control of your property operations no matter where you are. Empower your staff to service guest needs quickly and easily.

Adjust your room rates based on real time integrated reporting data enabling you to beat out competitors and boost revenue.

Take informed action with realtime insights

Are you ready for E-Invoicing?

E-Invoicing is coming from August 2024.

Learn how IFCA can help streamline your reporting and minimise disruption and costs.

A solution to every problem

man-checking-mobile-phone-at-hotel-1024x683

Enhance Guest Experience with Guest Self-Service App

Empower guests with seamless web check-in/ out, room selection, and instant upgrades. Expand revenue streams through the Sales & Promotion Gallery.

Manage Rooms On-the-Go with Mobile Front Desk

Master inventory, availability, and guest transitions from any device. Unleash staff potential with unparalleled mobility and efficiency.

Drive Success with Real-Time Insights with Mobile Business Insights

Access critical performance metrics on-the-go. Make data-driven decisions with individual and group-wide analytics at your fingertips.

Revolutionise B2B Bookings with Corporate / Travel Agent Booking App

Empower partners with instant room reservations, effortless rooming list submissions, and real-time credit limit checks. Fuel your B2B growth.

Optimise Revenue Dynamically with Smart Room Sales/ Price Optimisation

Harness the power of smart algorithms to adjust room rates automatically. Maximise occupancy and revenue with precision pricing.

Redefine Guest Privileges with Digital Voucher Redemption

Eliminate manual tracking headaches. Instantly verify and manage guest entitlements, enhancing satisfaction and operational efficiency.

Accept bookings from anywhere

Our built-in booking engine seamlessly integrates with your existing website, allowing you to take guest bookings without any commission.

Connect with OTAs

Seamlessly integrate with Booking.com, Agoda, Expedia, Trip.com, Traveloka, TripAdvisor, and more via our streamlined partner integration.

How HotelX compares to traditional HMS?

Old way
New way with HotelX
Corporate Booking
Corporate guests struggle with time-consuming phone calls and emails to reserve rooms, submit rooming lists, and check credit limits.
Effortless online management through the Corporate/ Travel Agent Booking App streamlines the entire process.
Check-In/Out
Long queues at the front desk demand more staff, increasing operational costs and guest frustration.
Seamless pre-check-in via Guest App empowers guests, reducing wait times and enhancing their arrival experience.
Inventory Management
Front desk officers manually coordinate with housekeeping, leading to potential miscommunication and delays.
Digital room prioritisation ensures efficient housekeeping, optimising room readiness and guest satisfaction.
Upselling
Limited upselling opportunities through static in-room menus and brochures, relying on guest initiative.
Interactive Sales and Promotion Gallery in the Guest App drives revenue by showcasing room services, dining packages, and room upgrades.
Voucher Redemption
Manual tracking of guest entitlements creates bottlenecks and potential errors, impacting the guest experience.
Digital vouchers provide instant verification, allowing the management to control the number of redemptions and view redemption figures.
Performance Reporting
Delayed insights due to time-consuming manual compilation of end-of-period reports.
Real-time performance insights for both individual hotels and group-wide data are available, enabling swift, data-driven decision-making.

How HotelX compares to traditional HMS?

Old Way

Corporate Booking

Corporate guests struggle with time-consuming phone calls and emails to reserve rooms, submit rooming lists, and check credit limits.

Check-In/Out

Long queues at the front desk demand more staff, increasing operational costs and guest frustration.

Inventory Management

Front desk officers manually coordinate with housekeeping, leading to potential miscommunication and delays.

Upselling

Limited upselling opportunities through static in-room menus and brochures, relying on guest initiative.

Voucher Redemption

Manual tracking of guest entitlements creates bottlenecks and potential errors, impacting the guest experience.

Performance Reporting

Delayed insights due to time-consuming manual compilation of end-of-period reports.

New Way with HotelX

Corporate Booking

Effortless online management through the Corporate/ Travel Agent Booking App streamlines the entire process.

Check-In/Out

Seamless pre-check-in via Guest App empowers guests, reducing wait times and enhancing their arrival experience.

Inventory Management

Digital room prioritisation ensures efficient housekeeping, optimising room readiness and guest satisfaction.

Upselling

Interactive Sales and Promotion Gallery in the Guest App drives revenue by showcasing room services, dining packages, and room upgrades.

Voucher Redemption

Digital vouchers provide instant verification, allowing the management to control the number of redemptions and view redemption figures.

Performance Reporting

Real-time performance insights for both individual hotels and group-wide data are available, enabling swift, data-driven decision-making.

HotelX also offers

Guest Experience

Surpass guest expectations with a seamless, modern, and touchless experience.

Front Desk

Manage all front desk operations effortlessly with a user-friendly app.

Housekeeping

A system that prioritizes tasks and seamlessly manages special requests, ensuring cleanliness and guest satisfaction.

Simplified Onboarding with
User-Friendly Interface

Experience quick and easy onboarding for your staff, thanks to HotelX’s intuitive interface, reducing training time and boosting productivity.

Corporate/Government & Travel Agent Platform

Handle large group bookings with our purpose-built professional interface, ensuring streamlined and efficient management.

Dependable 24/7 Local
Support

Rest easy with continuous support from our dedicated local team, available around the clock to assist with any issues or questions.

Payments Engine

Accept payments from all major
payment providers.

E-Invoice

Ensure compliance effortlessly with our fully automated e-invoicing solution.

Take a detailed look at HotelX
Hotel Management Software

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Let's chat

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Don't just take our word for it

Hear what some of our customers have to say about their experience with the HotelX Hotel Management System.

  • "HotelX is user-friendly and has simplified the operation. We've seen a boost in revenue and improved staff efficiency. Our hotel no longer struggles with manual inventory and rate management issues or overbooking. We feel secure using the system. The Technical Support is really supportive and assists us 24/7 no matter what are the issues brought up. The reports make it so easy to extract any information needed. We truly cherish the 'win-win' strategic partnership with IFCA."

    KIP Hotel Kuala Lumpur
    Norlila
  • "All revenue, charges, payment collections, as well as outlet charges & revenue are accurate and consistent between the Manager Report by Financial Year and Cashier Details Report. I truly appreciate the convenience and features provided by HotelX, the system is quite good overall. Keep up the great work!"

    Avillion Cameron Highlands

    Umar

  • "HotelX has improved greatly over the years. It's user-friendly and provides easy-to-understand reports. The Technical Support is great. We've seen an overall improvement to our efficiency since implementing it."

    The Maple Suite Kuala Lumpur

    Siti

  • "The HotelX app is incredibly convenient and user-friendly, making our booking process seamless and enjoyable. The interface is intuitive and easy to navigate, and I particularly appreciate the variety of features available, such as the personalised recommendations and the detailed search engine. The customer service has also been exceptional, with prompt and helpful responses to any inquiries we have had. Overall, HotelX has exceeded our expectations. Thank you for providing such a fantastic service!"

    Zecon Hotel Kuala Lumpur

    Azhar

HotelX revolutionises
'The Maple Suite's operations

Why choose IFCA?

Scalable Solutions for Industry Growth

Experience digital transformation designed for your business, optimising operations and scaling effortlessly as your hotel grows.

Strong Data Security

Safeguard your hotel and guest data with cutting-edge security measures, featuring advanced encryption and routine updates, all in line with data protection standards.

Stay Ahead with Future-Proof Technology

Benefit from continuous innovation and regular updates, as our R&D keeps HotelX at the forefront of technology, ensuring your system evolves with the industry needs.

Promote Sustainability with ESG Compliance

Align with Environmental, Social, and Governance (ESG) goals by adopting a fully digital system, reducing paper consumption.

The X Series, a powerful combination

The X Series by IFCA offers a suite of fully integrated software solutions designed to meet all your business needs.
Each system is built to seamlessly integrate with one another, ensuring a cohesive and efficient operational experience.
AccountX

Consolidate all your accounting data seamlessly in one location.

HRX

Enables employees to manage all HR-related business functions simultaneously

MenuX

Streamline your hospitality operations and POS systems. Contact us to learn more.