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Hotel Management Software (PMS)

Easy-to-use hotel software that leverages the cloud and mobile technology to reduce operational costs up to 40%.

Digitise your operations with HotelX.

Deliver outstanding customer value and drive return visits

Increase the number of return customers by providing an industry leading, fast, mobile guest experience.

From their phones, guests control every aspect of their stay. From checking in ahead of time, selecting their room location, paying for add-ons and even using their phone as their room key. Create frictionless, no wait time, guest experiences leading to guests returning again, and again, and again…

1,300+ customers trust IFCA's X Series

With almost 40 years experience, IFCA is a trusted leader in the global hotel industry.

Ensure E-Invoicing Compliance

IFCA e-Invoicing Solution connects directly to LHDN, sparing you the trouble of manual submission. This mitigates the risk of non-compliance, which carry significant fines.

What our customers love most about HotelX

Simplify Hotel Operations

Elevate guest experiences with an all-in-one, comprehensive solution. Manage everything from reservations, front desk to accounting and more anytime, anywhere via any mobile device.

Informed Decision-Making
with Real-Time Insights

Chart the way forward with advanced analytics and reporting tools, providing instant access to critical data.

Accept bookings from anywhere

Our built-in booking engine seamlessly integrates with your existing website, allowing you to take guest bookings without any commission.

Connect with OTAs

Integrate with, Agoda, Expedia,, Traveloka, TripAdvisor, and more via our streamlined partner integration.

Maximise Revenue with Upgrade
and Upsell Opportunities

Boost your hotel’s revenue by leveraging features that provide opportunities for room upgrades and additional services.

HotelX also offers

Payments Engine

Accept payments from all major
payment providers.

Front Desk

Manage all front desk operations effortlessly with a user-friendly app.


A system that prioritizes tasks and seamlessly manages special requests, ensuring cleanliness and guest satisfaction.

Simplified Onboarding with
User-Friendly Interface

Experience quick and easy onboarding for your staff, thanks to HotelX’s intuitive interface, reducing training time and boosting productivity.

Corporate/Government & Travel Agent Platform

Handle large group bookings with our purpose-built professional interface, ensuring streamlined and efficient management.

Dependable 24/7 Local

Rest easy with continuous support from our dedicated local team, available around the clock to assist with any issues or questions.


Ensure compliance effortlessly with our fully automated e-invoicing solution.

Hotel Management System

Empower your guests to check in before their arrival and make requests directly from their devices, reducing your busywork and enabling you to focus more on delivering exceptional service.

Guest Experience

Provide guests with a mobile first experience. Leverage the HotelX app to manage every aspect of their stay directly from their devices.


Don't just take our word for it

Hear what some of our customers have to say about their experience with the HotelX Hotel Management System.

  • "HotelX is user-friendly and has simplified the operation. We've seen a boost in revenue and improved staff efficiency. Our hotel no longer struggles with manual inventory and rate management issues or overbooking. We feel secure using the system. The Technical Support is really supportive and assists us 24/7 no matter what are the issues brought up. The reports make it so easy to extract any information needed. We truly cherish the 'win-win' strategic partnership with IFCA."

    KIP Hotel Kuala Lumpur
  • "All revenue, charges, payment collections, as well as outlet charges & revenue are accurate and consistent between the Manager Report by Financial Year and Cashier Details Report. I truly appreciate the convenience and features provided by HotelX, the system is quite good overall. Keep up the great work!"

    Avillion Cameron Highlands


  • "HotelX has improved greatly over the years. It's user-friendly and provides easy-to-understand reports. The Technical Support is great. We've seen an overall improvement to our efficiency since implementing it."

    The Maple Suite Kuala Lumpur


  • "The HotelX app is incredibly convenient and user-friendly, making our booking process seamless and enjoyable. The interface is intuitive and easy to navigate, and I particularly appreciate the variety of features available, such as the personalised recommendations and the detailed search engine. The customer service has also been exceptional, with prompt and helpful responses to any inquiries we have had. Overall, HotelX has exceeded our expectations. Thank you for providing such a fantastic service!"

    Zecon Hotel Kuala Lumpur


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HotelX revolutionises
'The Maple Suite's operations

Why choose IFCA?

Scalable Solutions for Industry Growth

Experience digital transformation designed for your business, optimising operations and scaling effortlessly as your hotel grows.

Strong Data Security

Safeguard your hotel and guest data with cutting-edge security measures, featuring advanced encryption and routine updates, all in line with data protection standards.

Stay Ahead with Future-Proof Technology

Benefit from continuous innovation and regular updates, as our R&D keeps HotelX at the forefront of technology, ensuring your system evolves with the industry needs.

Promote Sustainability with ESG Compliance

Align with Environmental, Social, and Governance (ESG) goals by adopting a fully digital system, reducing paper consumption.

The X Series, a powerful combination

The X Series by IFCA offers a suite of fully integrated software solutions designed to meet all your business needs.
Each system is built to seamlessly integrate with one another, ensuring a cohesive and efficient operational experience.

Consolidate all your accounting data seamlessly in one location.


Enables employees to manage all HR-related business functions simultaneously


Streamline your hospitality operations and POS systems. Contact us to learn more.

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