As the world shifts and adapts itself to the new digital future, we are fortunate to experience breakthrough innovations in the technological space – particularly in the area of automation with advancements in AI and RPA.
No longer do businesses need to resource for volumes of manual tasks, they can streamline resourcing while freeing up capacity for more critical business operations.
We have written about AI in a previous blog article and if RPA is new to you, it stands for ‘Robotic Process Automation’ and is basically a technology that enables machines to perform monotonous tasks without human intervention. That is, your computer or mobile device can automate a task for you. It saves you a lot of time and it can complete the given job much faster and more accurately.
According to UiPath, a global software company, RPA in HR can save up to 40% of employees’ time. This is supported by a report from Deloitte, which claims that RPA deployment leads to 10-20% savings not just in HR, but for the overall business processes. We’ll explore how RPA can ease the burden of HR professionals by highlighting some of the real-world use cases.
1. Candidate sourcing
The process of screening resumes and then shortlisting the right candidate can be a mundane process; on average, a single hire process can take up to three days. In other cases, some snap decisions to narrow down the list of potential candidates can be coloured by inherent biases rather than based on the candidates’ merits.
By implementing RPA technology, businesses can automate the CV screening process, analysing and filtering candidates based on objective rules and qualifications set by the hiring manager. The result? You don’t miss out on candidates that are best fit for the role.
This process of automation can not only save you hours of searching, but also enhances the quality of the hiring process by finding the best match for the job.
2. Handling employee data
Employee data management is one of the main administrative tasks when it comes to HR. With a constant influx of employee data in the form of existing information, recruits, etc., managing it all manually can be a horror show for your HR team.
This is something that RPA solutions can easily handle, minimising the risk of incorrect data entries. By regular performance of data cleansing tasks, it ensures data compatibility across multiple databases.
For example, IFCA’s HRX mobile solution provides the flexibility to support, manage and track employee’s data, work information and career progression from their first day in the company to retirement, showing their career growth and all their achievements to date.
3. Processing payroll
Payroll can be viewed as a perfect example of monotonous, repetitive tasks that businesses can’t do without. It typically involves a large volume of data entry, which can often lead to a risk of multiple errors.
RPA solutions can simplify payroll management due to its ability to collect and connect the data between multiple systems such as employee management, time tracking, accounts payable, and general ledger. The implementation of the RPA platform also ensures full compliance with rules and regulations, thus, improving service quality and consistency.
IFCA’s HRX payroll module for example ensures employees benefits and entitlements are accurately computed and paid out in accordance with the company’s pay cycles. Its’ claims management module on the other hand efficiently processes employee claims. It uses Artificial Intelligence (AI) and RPA to convert image attachments such as receipts into auto-populated data fields. What’s more, the details like overtime pay, fixed allowance, deductions and requisitions are then automatically pushed to the employee’s app where they can view their newest pay slip instantaneously.
4. Time and attendance
Attendance tracking can be a cumbersome task for HR teams for a myriad of reasons. For instance, it can take enormous amounts of manual effort to check employee time records line-by-line in a large-scale enterprise.
RPA in HR is used to track the attendance of employees to process their salaries. With RPA solutions, you can cross-check self-reports against time logged in the company record, and report discrepancies to the HR staff. This ensures the efficient management of the workforce.
IFCA’s HRX Time Management Solution for example is an automated attendance management system that is equipped with biometric face recognition and thermal scanning technology. It records your employees’ clock-in and out information in real-time and helps in reducing erroneous data entry.
Bottom line
RPA is not the only automation solution for HR. However, the non-exhaustive list of use cases for RPA in HR makes it clear that it represents a feasible option for expanding businesses.
By liberating humans from repetitive and monotonous work, the technology promises to offer more engaging employment and a definite competitive edge to businesses. To know more about RPA in HR, visit our HRX solution page and contact us today.
Resources and Further Reading
RPA For HR: Know how HR automation benefits your organization
https://technovert.com/blog/rpa-for-hr/
Benefits of RPA in human resource management
https://blog.accubits.com/benefits-of-rpa-in-human-resource-management/
10 Real World Use Cases for Robotic Process Automation (RPA) in Retail
https://www.cigen.com.au/cigenblog/10-real-world-use-cases-robotic-process-automation-rpa-retail
What is RPA for HR? – Top 9 RPA use cases in HR [2021]