The Covid-19 outbreak around the globe has caused businesses to change the way they conduct their work. This has certainly accelerated the work from home phenomenon driving digital transformation and the evolution of the work environment at an unprecedented speed. In fact, technology is now the greatest force of change in the workplace as mobile devices, video conferencing and cloud storage create a seamless transition from the physical workplace of the 20th century to the virtual workplace of the 21st century. Whether it’s the cloud servers a company utilizes, or the software systems, a company’s digital platforms and infrastructure have made it possible for employees’ productivity to be unaffected by not being in the office.

Digital Communication

One of the major changes we have seen is that employees are now communicating more and more through digital platforms (ie. Skype, MS Teams or Slack). Previously in an office setting, daily stand-ups, strategic planning meetings and personal interactions were conducted in the conventional (physical) manner. However, now we are seeing more digital exchanges, morning zoom calls and tele/video conferencing replace the conventional interactions. In fact, Jack Dorsey, the CEO of Twitter, has told his employees to continue working from home ‘forever’. Likewise, Mark Zuckerberg, CEO of Facebook, quickly followed with his own announcement that employees may continue to work from home. While remote work isn’t new to the workplace, many businesses and employees are evolving and seeking ways to increase the digital employee experience and enhance engagement through digital communication.


Companies and businesses have invested in digital systems or integrations into online platforms. Depending on the businesses your company is in, the accessibility that comes with having online software or applications is truly incredible. Having the systems and software in place has enabled businesses to work, communicate and orchestrate their daily operations from their own homes. By facilitating easy access to information, documents and employees all under one platform, it can deliver the right information to the right people at the right time, making it much easier for workers to be productive and perform well.


One of the biggest challenges in creating meetings and discussing important matters in office settings is to gather everyone involved at the same time. With the world in working from home environment, every meeting process have been streamlined with the workforce are now finding it easier to find time to arrange meetings, calls, or discussions with multiple parties.  Organizations that offer tools to support its work from home operations and help employees to connect and collaborate build a successful workforce than those that do not. It’s not simply about the wellbeing of workers. Digital coordination enables employees to share ideas, innovate and solve customer challenges in real time.


FlexJobs’ annual survey showed that 65% of employees felt that they will be more effective working remotely than in a typical workplace. With this working from home concept, employees are frequently looking for new avenues to bring in more business, grow their networks and find new leads. The process of driving business in companies comes in the form of webinars, virtual conferences and online networking. When these virtual operations are done right, remote work allows employees and companies to focus on what really matters – performance. Here’s where IFCA helps many of its clients on its digital transformation journey with its latest mobile solution HRX. HRX empowers employees to self-serve on the go and helps HR departments reduce manual processing, enabling them to focus on more strategic tasks. With such an employee and HR-centric tool, HR team in any organization will be able to strengthen company culture and develop deeper relationships with workforce while employees can focus on achieving their individual and organization goals.


Though the pandemic may have been the main trigger behind the remote work phenomenon for employees around the world, it’s far from the only excuse to work from home. Working from home can be positive for both employers and employees. Increased productivity, improved work-life balance, and reduced costs are just some of the ways remote work flexibility can be mutually beneficial. For businesses to safeguard themselves from disruptions, they need to leverage technological advancements to adapt to new ways of operating. With more businesses moving towards an all or partial remote structure, understanding how to leverage technology to your benefit is a critical step in realizing the benefits of a remote workforce.

Highlighted Links

Resources and Further Reading

The Future of Remote Working and Digital Preparedness

Digital Workplace Framework

Addressing technological needs to enable working from home is the easy bit it is the human element we need to emphasise

Digital Employee experience

5 Tips Increase Productivity while Working Remotely